Add 7 Privacy Policy — Your Data, Our Responsibility

Add 7 (add7.online) is an online betting platform committed to providing safe and transparent services for users in Bangladesh. Our privacy policy explains how we manage your information.

We believe you should have full control over your personal data. That's why we're fully transparent about what information we collect, how it's used, and how it's kept secure.

This Privacy Policy is developed in accordance with international data protection standards. For any questions or concerns, please reach out to our privacy team.

We collect various types of information when you create an account and use our services at add 7. This information is necessary to improve service quality and ensure your security.

We only collect information that is necessary to provide our services. Collecting data beyond what is needed goes against our policy.

Add 7 uses your information for specific purposes. Details are outlined below:

• Account management: Identity information is used to create, verify, and maintain your account.
• Identity Verification (KYC): Identity information is verified to prevent money laundering and confirm legal age.
• Financial Transactions: Financial information is used to process deposits and withdrawals.
• Fraud prevention: Technical data is analyzed to detect suspicious activity.
• Service improvement: Your betting history is analyzed to help deliver a better, more personalized experience.
• Legal Obligations: Necessary information is retained to comply with government regulations.
• Customer Support: Contact information is used for support and issue resolution.
• Promotional Communications: With your consent, you will be notified about bonuses and offers.

We never use your data beyond what's necessary. Every use has a lawful basis.

Add 7 does not sell your personal data to third parties. However, data may be shared in certain limited circumstances:

• Payment Processors: Only the information required to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Technology Service Providers: Limited data may be shared with trusted technology partners who operate the platform — they are contractually obligated to comply with our Privacy Policy.
• Regulatory authority: Information may be disclosed to government authorities where required by law.
• Fraud prevention agency: Data may be shared with relevant authorities if money laundering or fraud is suspected.
• Business Transfers: In the event of a change in company ownership, data may be transferred — you will be notified in advance.

Outside of the cases listed above, no data is shared without your consent. This is an unwavering commitment from add 7.

The add 7 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience on the platform.

• Essential Cookies: Required for login sessions and security — disabling these cookies will prevent you from using the service.
• Functional Cookies: Remembers your preferences, language, and settings.
• Analytics Cookies: Used to understand how many users are visiting which pages — all data is fully anonymized.
• Marketing cookies: Used to show relevant offers — you can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

Add 7 uses industry-leading technology and best-in-class security practices to protect your data. Our security framework operates on multiple layers.

• SSL/TLS encryption: All communication between your browser and our servers is protected with 256-bit encryption.
• Database Encryption: Stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): You have the option to enable two-factor authentication for added account security.
• Regular Security Audits: Systems are regularly audited by third-party security experts.
• Access control: Only authorized personnel are permitted to access specific data.
• Data Backup: Regular backups are taken to prevent data loss.
• Cyber Attack Prevention: DDoS protection and firewall are active at all times.

In the event of a security incident, we will notify you within the legally required timeframe.

Under add 7's privacy policy, you have a number of important rights. It's worth knowing what these are.

• Right to know: You may request to know what information we have collected about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: Under certain circumstances, you may request that your data be deleted.
• Right to restrict processing: In certain circumstances, you may request that processing of your data be restricted.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to marketing communications or specific processing activities.
• Right to Withdraw Consent: Where data is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights privacy@add7.online Email us at. We'll do our best to respond within 30 days.

Add 7 is strictly not intended for anyone under the age of 18. We do not knowingly collect information from minors.

• Age verification is carried out at the time of registration.
• If someone registers with a false age and this is later discovered, the account will be terminated.
• If we become aware that any data has been collected from a minor, it will be deleted immediately.
• Parents can notify us if a minor has created an account.

The add 7 platform may occasionally reference third-party services. These services have their own privacy policies.

• Payment gateways (bKash, Nagad, Rocket) operate under their own privacy policies.
• You should review their policies before using these services.
• Add 7 is not responsible for privacy issues arising from third-party services.

Add 7 does not retain your data beyond what is necessary. Retention periods are determined by data type:

• Account information: For as long as your account remains active, and for 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC documents: 5 years as required by regulatory obligations.
• Communication History: 2 years.
• Technical logs: 90 days.

After the defined retention period, data is securely deleted or anonymized.

Add 7 may update this privacy policy from time to time. For any significant changes, we will notify you in advance.

• The date of any changes will be clearly stated at the top of the page.
• For major changes, notifications will be sent via email or through the platform.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, complaints, or requests, please contact our privacy team:

• Email: privacy@add7.online
• General Support: support@add7.online
• Response Time: Typically within 2–5 business days.

We take every request seriously and remain fully committed to protecting your privacy.